|
|
|
Guarantee |
|
| We guarantee 100% satisfaction on all floral and gift items. If you are not completely satisfied, please contact our Customer Service Department at 800-416-5240. |
| |
|
|
Sales Tax Information |
|
| Every Internet order you place with us will be charged a sales tax of 6.75%, applied to the amount of the order. This tax rate is based upon the rate our shop is charged, regardless of the destination of your order. |
| |
|
|
Order Changes |
|
- Please be advised that we are unable to cancel or change any orders already delivered or presently en route to delivery.
- If you find it necessary to cancel or change delivery dates or addresses for any other orders, simply call our Customer Service Department directly at 800-416-5240.
- We are also unable to accept cancellations or change requests via e-mail.
|
| |
|
|
Substitution Policy |
|
Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. |
| |
|
|
Payment Methods |
|
We accept the following payment methods:
Visa
MasterCard
Discover/NOVUS
American Express
|
| |
|
|
Privacy Policy/Security |
|
This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy. |
| |
|
|
